Appalled November 23 2004
A tale I shall share with you.
Yesterday Chris and I took Noah and we went to the nearby(ish) dollar store.
I was in search of much needed cheap shelf paper to line my newly moved but oldly
soiled cupboard (yes i know..three years and I am just NOW getting around to
lining that cupboard). We were at said store (everything for a dollar woohoo).
We had picked up about 5 dollars worth of merchandise and made our way to the cash.
There stood an elderly gentleman (hearing aid and all) who was confused about the
price of some of the items he had just purchased. (lots of items in the store are 2 or 2 for a dollar).
The cashier was telling him that the towels (three) that he had just bought were
actually $1 each and not 3/dollar. He said..”oh. ok..I don’t want them then”
Cashier”*HEAVY SIGH* well I’ll have to call my supervisor”
Lovely old man”ok”
So eventually some disgruntled woman shows up, crosses her arms and gives him a dismissive and clearly bothered by her career choice look.
The first cashier explains to her why the man did not want the towels.
He added “There was sign there that said 3 for a dollar”
Supervisor “no, there was no sign in front of those towels. The sign was for the face clothes beside them”
Oldman “well how am I supposed to know how much they cost if there is no sign?”
Supervisor (rolling her eyes)”Everything is the store is for a dollar unless there is a sign that says it’s 2 or 3 for a dollar”
and then turning to the cashier she says “what is it you want me to do?”
Cashier “well he’s already paid and left the store but came back in after he looked at his receipt in the car”
Supervisor “well then, he can’t have his money back. He left”
Oldman “I just bought them. Just a minute ago”
Supervisor “and then what did you do?”
Oldman “I walked to my car”
Supervisor “That’s right you left the store. Therefor you can’t have your money back”
Oldman - stunned silence and then “I don’t want the towels, I thought they were
3 for a dollar”
Supervisor “you can get three more items but that’s all I can do for you”
“come with me and I will show you there is no sign”
She was SO rude to him. I wish I Could properly convey her tone.
Anyway once she led him away to do whatever she was taking him, to prove I guess
that he was indeed confused about the price and the signs.
The cashier then looked at us, waiting to ring in our purchases.
I looked her straight in the eye and said “I can’t buy these things here
now. I can’t believe who rude you both were to that man. It was disgusting.
I can’t believe how disrespectful you were”
And I dropped my stuff on the counter, the the package of balls from Noah
(reassuring him we would find more balls at a nicer store).
And we left.
Can you believe this? These women were both in their 40’s at least one of them
may have been over 50 (hard to tell, the bitterness may have prematurely aged
her).
I wanted to slug them
FIRST of all, I would have jumped over that counter and kicked the living shit out of her. Second of all, I would have taken that old man home with me and gave him lunch and after lunch I would have given him my towels. Thrid of all, I HATE rude people ESPECIALLY to the elderly! Snotty bastard….and that MANAGER Sheesh!
How horrible. I so would have done the smae thing. I can’t believe she wasn’t going to take the towels back. Insane!
Good for you! I’d tell everyone in town about how rude they are.
In our dollar store it is very confusing because the stuff on the shelves gets moved around - it would be an easy mistake to make. Unless they want to take the trouble to to tag EVERYTHING they need to be ready to make amends sometimes.
And c’mon, we’re talking about a THREE DOLLAR sale! Yikes!
Yay, let’s hear it for Pam! I absolutely hate constipated cashiers.
THANK you for standing up for that man - I can NOT believe those women. I so totally wish I could have been in that store, I would have reined some feiry hell on those women’s heads.
You handled it beautifully. I would like to think I could have stopped myself before I beat the you know what out of them GRRRR I hate people like that
What sad little lives they must lead.
They work in a ‘Dollar’ store. They have peaked career -wise. They will never work in a ‘Two or More Dollars’ store where they could acheive the respect and accolades they feel they deserve. Althought this can be an explanation for their bitterness, it does lend itself more to why they’re stupid. I would have fired them and saved their ‘dollar an hour’ salaries for someone nicer. I would have refunded the Old man’s money and just let him take the $3 (it’s even Canadian money!) worth of towels.
Then again, as soon as he left the store I would have had him busted for shoplifting since he would have no receipt. Hey, I like to have fun to y’know.
What bitches. You did the right thing, not that I need to tell you that. They’ll get theirs, Karma can be funny that way.
I’m happy my mom wasn’t there, she woulda punched them both in the face, twice! Then we would have to visit mom in jail, again.
You did good, Pam!
First I would like to add that Laura would indeed do everything in her comment, she did neglect to say that I would be the one cooking the old man lunch. You did the right thing girl…you rock in my book.
Well, Merry Christmas to you too, Dollar Store bitches. Glad you walked out, Pam. Way to teach Noah about the right and the wrong.
OMG those women were rude!!! All I can picture in my mind is my 83 year old father, who does get a little confused now and then, and how he would feel if he were talked to like that!! I wish I could tell them off too….and good for you for doing just that!!!!!
Good job, Pam. They suck. We have a dollar store near us that is really cool and they have neat stuff, but across town the store there has the SAME items but takes all the cool stuff and puts it behind the counter and prices it higher.
I cannot believe those women! You did do the right thing. I’d have been tempted to give him $3 of my own money, too. THOSE nasty women.
Seriously, give us the info and we’ll ALL write nasty letters.
Way to go Pammie!